Vision Statement

We want to be the insurance agency of choice, dedicated to educating, serving, and protecting families with the best insurance policies at the right price. Our vision is to set the standard of excellence among insurance providers by being innovative, being financially strong, and exceeding customer expectations. We will attract and retain the very best employees and agents to help us achieve this goal.

 

Mission Statement

Hindes & Associates provides financial protection and peace of mind for our customers.  We deliver innovation and excellence in our products and services.  In all we do, we are dedicated to going Beyond the expected. We strive each day to act with integrity; seek and embrace diversity; listen, educate, and learn; provide solutions; generate positive energy; and support our community.

 

Our Values

In today’s uncertain world, Hindes & Associates stands strong by adhering to our foundation of values: we are people-focused and motivated by a genuine caring for our policyholders, employees, agents, and community. Our philosophy is conservative. Our solutions, high-tech. But above all, our values are best expressed not through words, but actions. We respond. Follow through. Until we get results that go beyond … Beyond the expected….

 

For our policyholders, employees, and agents, we strive to be…

• Quick. To communicate. To respond. To solve.

• Innovative. In our products. Our technology. Our thinking.

• Nimble. We challenge. We adapt. We bend, never break.

• Sensible. We listen. We weigh all sides. We are prudent.

• Reliable. We are dependable. Steady. The calm inside the storm.

• Tech-Savvy. We are efficient. Effective. Easy to do business with.

• Respected. By our policyholders, agents and our team. The industry.

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Statement of Corporate Ethical Values:

It is our policy to conduct our affairs consistent with the highest moral, legal and ethical standards, as well as to comply with all laws governing our operations. We value our policyholders, associates, and agents. It is customer satisfaction and associate performance that determine our success. We pledge to treat our policyholders, associates, agents, claimants, and community with honesty, dignity, fairness and respect.